People report that their main reason to use internet and to spend time on the social networking sites is to keep in touch with their old friends and to strengthen virtual ties with their friends, relatives and colleagues. By using SNSs, individuals try to increase and maintain their online social networks 19. Investment in social networks enables the individuals to increase and develop standards of trust, which are essential for successful participation in collective activities. In short, trust assists working with other individuals on common issues 17.
Accessible research on the relationships between SNSs and people’s interpersonal communication, well-being, trust and participation is limited especially with reference to malaysia society.